Our range of service contracts provide optimised support for your instruments, while offering excellent value for money. Packages are offered to suit specific requirements and budgets.
Standard
- Our standard support package offers great value.
- 1 or more scheduled maintenance visits per annum
- 12 month contract (Increased term available)
- Less than 48 hour response times to breakdown callouts
- Competitive prices on instrument parts and consumables
- Competitive prices on travel & labour
Premium
- Our premium support package offers ‘fixed cost’ cover for maintenance.
- 1 or more scheduled maintenance visits per annum
- 12 month contract (Increased term available)
- Less than 48 hour response times to breakdown callouts
- Travel & Labour included
- Electromechanical parts included
- Competitive prices on consumables
Comprehensive
- Essentially our premium support package enhanced and offering the customer further flexibility.
- 1 or more scheduled maintenance visits per annum
- 12 month contract (Increased term available)
- Less than 48 hour response times to breakdown callouts
- Travel & Labour included
- Electromechanical parts included
- Instrument Consumables included